Solve Problems and Make Decisions Performance Continuum

Performance Level 3

How adults at Level 3 Solve Problems and Make Decisions:
  • Anticipate or identify problems.
  • Use information from diverse sources to arrive at a clearer understanding of the problem and its root causes.
  • Generate alternative solutions.
  • Evaluate strengths and weaknesses of alternatives, including potential risks and benefits, and short- and long-term consequences.
  • Select alternative that is most appropriate to goal, context, and available resources.
  • Establish criteria for evaluating effectiveness of solution or decision.

Level 3 Indicators

Use Key Knowledge, Skills, and Strategies Adults performing at Level 3 can:
  • Anticipate or identify a problem or conflict, and gather and organize relevant information about the problem/conflict and its root causes from multiple familiar and some unfamiliar sources, through use of a range of strategies such as research, studying analyses of similar problems, classification and categorization of resulting data, and drawing some inferences and generalizations based on that data.
  • Demonstrate, through a variety of representations such as speech, writing, graphics, simulations and computer modeling, an understanding of the problem/conflict and its root causes by use of a range of strategies such as analyzing key information, identifying predictable patterns in behaviors or events, and drawing extensive analogies; and integrate learning into a logical and coherent position on the causal links between the problem/conflict and its context.
  • Propose multiple, innovative solutions that require complex sequenced steps and use of additional information or available resources.
  • Evaluate the proposed solutions, and choose one based on its strong causal connection to the problem and its appropriateness given context and available resources.
  • Plan and carry out the selected solution process; use a range of strategies to monitor progress toward a solution, such as active hypothesis testing and verification, and prediction and judgment based on testing/verification procedures as well as on a recognition of patterns in behaviors or events; and adjust approach as necessary based on feedback.

Show Fluency, Independence, and Ability to Perform in a Range of Settings

Adults performing at Level 3 can Solve Problems and Make Decisions, consistently and with minimal effort, and with little need for guidance, help, or prompting, and can lead and support others in problem solving to accomplish complex, minimally defined and structured tasks that require complex, multistep solution strategies, in a range of comfortable and familiar settings.

Level 3 Examples of Proficient Performance

Adults performing at Level 3 can Solve Problems and Make Decisions to accomplish a variety of goals, such as:
  • Select and vote for a political candidate who you believe will most likely solve a problem you have identified in the community.
  • Identify and change behaviors that are weakening your performance in job interviews.
  • Address disruptive behavior by fellow students in the local learning center.
  • Select an in-home caregiver for an elderly family member who can no longer care for herself.
  • Address credit problems that have resulted from a lack of understanding of credit card rules and regulations.

To see a Word version of the performance continuum, click here.

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